Technical Support

Website Login/Navigational Assistance

Website Login and Navigational Assistance support services from American Help desk are offered to help our clients' end-users, including customers and employees, providing assurance that they are able to use their website. Regardless of your end-user's level of proficiency our support team is just a phone call or email away and our experienced support representatives can guide them whether they need help logging on to your site or assistance navigating your site.

Website Login Support:
Our Website Login Support services help your website's end-users with common website login issues, including problems setting up a username and password, verifying login details, providing reminders or resetting lost usernames/passwords, as well as assistance with browser compatibility, login errors and cookie settings.

Navigational Assistance Support:
Navigational Assistance Support helps your website's end-users navigate your website successfully. Our support representatives are trained to understand every detail of your website's navigational structure and functionality, enabling our support team to assist your end-users, whether they are your own employees or customers that need help setting up an account or purchasing products/services.

Examples of Common Website Login/Navigational Assistance Support Issues:

  • New User Login Details Account Setup
  • Username/Password Reminder
  • Username/Password Reset
  • Account Update
  • Account Deletion
  • Shopping Cart Assistance
  • Payment Gateway/Transaction Assistance
  • Browser Compatibility Issues
  • Website Errors
  • Browser Maintenance
  • Assistance Navigating Website
  • Search Assistance
  • Bug Reporting
  • FAQ Support
  • Ticketing/Escalation Support
  • Browser Settings
  • Privacy/Security/Cookie Settings

Website Login/Navigational Assistance Support Team

American Help desk operates a 24/7 call center, with dedicated and shared website login/navigational assistance support staff, including support escalation/ticketing.

Our website login/navigational assistance support staff includes bilingual techs and techs with diverse backgrounds, qualifications, certifications and experience.

Helpdesk Services, Pricing and Information Support:
Toll-Free: 1-800-997-0977
For Additional information, as well as, pricing and options, please, contact our sales department:
Sales@americanhelpdesk.com



Help Desk Software